🧠 7 Secrets to Boosting Client Satisfaction in Home Services

This week’s game plan: build loyalty, not discounts.

In home services, too many businesses get caught in a race to the bottom on price. But here’s the truth — you don’t win on price; you win on client satisfaction.

This week on The Blueprint to Business, Amber Hoffman (co-owner of The FS Agency and home service franchise operator) shares 7 actionable ways to strengthen relationships, boost retention, and turn happy clients into loyal fans.

This Week’s Episodes 🎥

✅ Compete on service, not price
✅ Communicate every step of the way
✅ Add a personal touch (yes, it matters!)
✅ Train your team to care as much as you do
✅ Surprise and delight clients
✅ Ask for reviews & feedback
✅ Build long-term relationships

🔮 Coming Up Next Week…

  • Unlocking the Secrets to Home Service SEO Success

  • Secrets to Boosting Home Service Reviews Fast

✍️ On the Blog This Week

Roofing Franchise Expansion: How to Scale Into a New Territory Successfully

Roofing Franchise Expansion: How to Scale Into a New Territory Successfully

Is it time to expand? Learn the signs, strategy, and a clear step-by-step to enter new territories profitably.

Read article →
How AI Search Optimization Is Revolutionizing Visibility for Home Service Businesses

How AI Search Optimization Is Revolutionizing Visibility for Home Service Businesses

AI assistants are changing how people find local pros—why it matters, how it works, and how to start today.

Read article →

🧐 Who is The FS Agency?

The FS Agency helps home-service business owners grow faster and smarter. Based in Broomfield, CO, our team of franchise operators and marketing pros streamlines your operations with CRM support, billing automation, and lead-gen campaigns. Whether you're scaling or just need relief from the daily grind, we help you focus on what matters most: growing your business. Reach out below, or just reply to this email!

Amber & Eric Hoffman

The FS Agency

As experienced home service franchise owners, we know what it takes to build and scale a profitable business — from hiring smart to streamlining operations. After years of trial, error, and growth, we’ve developed tools and strategies to help others thrive. Why go it alone when we can grow stronger together?

We’ve built and exited multiple businesses, lived abroad, and now proudly call Broomfield home.

Learn more about Amber & Eric and how we support fellow franchise owners at The FS Agency.